Our Call Volumes Year Over Year

Monthly Call Volumes
Month	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
January	116	111	121	115	116	128	105	128	126	129	132	160	176	164
February	93	91	127	111	98	95	112	98	123	114	129	121	149	122
March	115	107	113	113	94	116	119	117	131	117	126	141	146	151
April	100	98	121	112	95	94	105	100	120	113	123	123	143	148
May	113	118	133	94	142	136	138	115	105	139	138	162	156	164
June	88	115	100	142	114	117	137	102	127	132	148	173	155	177
July	118	103	99	88	119	122	124	107	121	174	157	158	147	180
August	119	118	92	113	110	98	115	132	120	139	143	165	141	—
September	111	108	120	131	113	130	125	117	117	155	149	157	157	—
October	111	96	122	119	121	128	103	123	133	162	140	158	158	—
November	105	107	100	116	123	108	144	103	143	153	160	158	135	—
December	109	113	89	134	121	126	113	121	127	162	168	145	178	—
Total	2013 completed-year total: 1,298 calls	2014 completed-year total: 1,285 calls	2015 completed-year total: 1,337 calls	2016 completed-year total: 1,388 calls	2017 completed-year total: 1,366 calls	2018 completed-year total: 1,398 calls	2019 completed-year total: 1,440 calls	2020 completed-year total: 1,363 calls	2021 completed-year total: 1,493 calls	2022 completed-year total: 1,689 calls	2023 completed-year total: 1,713 calls	2024 completed-year total: 1,821 calls	2025 completed-year total: 1,841 calls	2026 year-to-date total: 1,106 calls

Year Over Year Call Volumes

The connected line includes completed calendar years. The separate 2026 YTD bar shows 1,106 calls reported so far on a zero-based annual scale; it is not connected to the completed-year trend.